Terms of service
1. Who provides the service
Tikkalo is provided by Patryk Chlebda Consulting, ul. Marcelińska 82/7, 60-341 Poznań, Poland, tax ID (NIP) 7792145202 ("we"). Contact: hello@tikkalo.com.
2. What Tikkalo is
Tikkalo is a phone app for planning lessons, marking attendance and keeping track of payments between a trainer or tutor and their clients. Tikkalo does not take or pass on money: payments go directly between the trainer and the client, and the app only records them.
3. Requirements
- A phone with a current version of Android and an internet connection.
- An email address or a Google account.
- You must be 18 or over.
4. Account and contract
The contract starts when you create an account and accept these terms, and runs for an indefinite period. You can end it at any time by deleting your account in the app (Settings → Delete account); the account and its data go at once. We may end the contract with 14 days' notice, or at once if you seriously breach these terms or the law.
5. Test period (beta)
During the test period Tikkalo is free. The app is still being built: features may change and, despite our efforts, errors or interruptions may happen. Before we introduce paid plans we will tell you in advance; nothing will be charged without your consent.
6. Your obligations
- Only enter data that is lawful and that you are entitled to process.
- Do not try to get around security or overload the service.
- Keep your email and phone safe – you sign in with them.
7. Processing your clients' data
We process the data of your clients that you enter as a trainer on your behalf (Art. 28 GDPR). This section is the data processing agreement between you (controller) and us (processor):
- Scope: clients' names and contacts, lessons, attendance, payments and notes – only what you enter. Purpose: running the app. Duration: until the data or the account is deleted.
- We process the data only on your documented instructions, which is your use of the app.
- People with access to the data are bound by confidentiality. We use encrypted connections, access control and keep each trainer's data separate.
- You agree to the providers listed in the privacy policy; we will tell you about new ones in advance, and you can object by deleting your account.
- We help you respond to data subjects' requests (e.g. export, erasure) and will tell you without undue delay about a personal data breach.
- When the contract ends we delete the data; you can download it in the app beforehand.
8. Liability
We do our best to keep Tikkalo working correctly, but we are not liable for the consequences of wrongly entered data or for settlements between a trainer and a client. We do not exclude liability for damage caused intentionally, or where the law does not allow it, including towards consumers.
9. Complaints
Send complaints to the email address in section 1. We reply within 14 days. Consumers may also use out-of-court dispute resolution.
10. Changes to these terms
We will announce changes in the app at least 14 days in advance, unless a change is required by law or is in your favour. If you do not accept them, you can delete your account.
11. Final provisions
Polish law applies. Nothing in these terms limits rights that mandatory law gives consumers. If the Polish and English versions differ, the Polish version prevails.